USA-based people. Around-the-clock care.

Professional Live Answering. 24 Hours a Day. 365 Days a Year.

Give important calls, new customer opportunities, and urgent requests a live response.

Since 1968, Newtown Answering Service has helped businesses stay connected with professional, USA-based answering agents, personalized call handling, and reliable around-the-clock coverage.

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A natural extension of your team

Your callers matter. So does your time.

Our work, by the numbers

Always answering. Always here.

Calls handled

Past 30 days
66,389
Year
796,672
Lifetime
35,852,401
Built around your business

Why Choose Newtown Answering Service?

Serving Businesses Since 1968

More than five decades helping businesses communicate professionally with their customers.

Professional, USA-Based Agents

Real people answering with the courtesy, attention, and professionalism your callers expect.

Available 24/7/365

Coverage during business hours, after hours, weekends, and holidays.

Customized Call Handling

From your greeting to emergency dispatch, we follow procedures tailored to your business.

Award-Recognized Service

NAEO and CAM-X recognition reflects our continuing focus on service quality.

Flexible Plans Without Long-Term Contracts

Choose coverage for today and adjust your plan as your needs change.

From the first call

Getting Started Is Simple

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Tell Us About Your Business

We discuss your call volume, business hours, and how you want incoming calls handled.

Customize Your Account

Our team configures your greetings, call instructions, message delivery, and on-call procedures.

Forward Your Calls

Forward your existing business number to NAS whenever you need coverage. Forwarding options depend on your phone provider; our team can help you review them.

We Handle the Conversations

Our professional answering agents answer in your business name and follow your instructions.

Recognized year after year

A commitment to every conversation.

NAEO Superior Agent Service Award

2017–2026

CAM-X Award of Excellence

2013–2026

Connected communication

Your Answering Service, Connected to Your Business.

Your calls shouldn’t create more administrative work. We can connect call details, messages, and service requests with supported CRM, property management, ticketing, and dispatch systems.

Ask our team about integrating your answering service with your existing workflow.

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New customer inquiries

Let’s Talk About Your Answering Service Needs.

Every business handles calls differently. Tell us a little about your company, and our team will help you identify the options that fit your needs.

844-377-5463

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