Starter
A starting point for lighter call volume.
$49.00per billing period
- Agent minutes included
- 30
- Overage per minute
- $1.39
Flexible coverage
Simple, Transparent Pricing. No Long-Term Contracts.
Professional live answering starting at just $49.00 per billing period.
No long-term commitments, no complicated plans, and the flexibility to change your service as your business grows.
Compare included agent minutes and overage rates below, or contact our team for help selecting the right plan.
Start with your calls. Find the right fit.
Choose a plan around the time agents spend handling your calls, the hours you need coverage, and the way messages should reach your team.
What to consider when choosing a plan
Each card shows the recurring price, included agent minutes, and rate for additional minutes. Keep expected usage and optional features in mind when comparing plans.
You can change plans as your needs change. If you are unsure where to start, our team can help you compare the options.
Estimate your call volume.
- Consider how many calls you receive and the details agents need to collect.
- Choose business-hours overflow, after-hours answering, or 24/7/365 coverage.
- Include on-call procedures, message delivery, and software connections in your discussion.
Choose your coverage.
Billing Period
Prices are listed per billing period. Confirm the period duration and any account-specific charges with our team when reviewing your quote.
Basic
For smaller businesses that need regular answering support.
$109.00per billing period
- Agent minutes included
- 80
- Overage per minute
- $1.29
Standard
For businesses with consistent incoming calls.
$189.00per billing period
- Agent minutes included
- 160
- Overage per minute
- $1.19
Premium
For established businesses with higher agent-minute needs.
$339.00per billing period
- Agent minutes included
- 300
- Overage per minute
- $1.09
Premium Plus
Additional included minutes for a busier call flow.
$519.00per billing period
- Agent minutes included
- 500
- Overage per minute
- $1.04
Enterprise
For organizations with substantial answering needs.
$995.00per billing period
- Agent minutes included
- 1,000
- Overage per minute
- $0.99
Enterprise Plus
For businesses comparing higher-volume coverage.
$2,395.00per billing period
- Agent minutes included
- 2,500
- Overage per minute
- $0.95
Custom
Let’s talkCoverage built around your business
Have higher call volume or a specialized workflow? Tell us what you need so we can discuss a tailored plan.
Request a QuoteIncluded with every plan
More than minutes.
Email delivery & batch reports
Receive individual messages as we take them, plus batch reports, with an unlimited number of email recipients.
Dedicated Customer Success Manager
A dedicated contact to help with your account and service needs.
Online web portal
Enter on-call information through your customer web portal.
Secure messaging for medical accounts
HIPAA-compliant messaging configured for medical account requirements. Confirm approved delivery methods; ordinary email and SMS are not automatically suitable for patient information.
Basic API integrations
Connect supported workflows with the software your team uses.
Optional features
Build around your business.
These services are optional or separately billed. Ask us to confirm availability, pricing, and any additional customization charges for your account.
Discuss Your Options- Faxing
- Call recording
- Text messaging
- Toll-free and local numbers
- Call patching
- Voicemail
- Account greetings
- Inbound email monitoring
A few helpful answers
Pricing & billing questions.
What happens if I exceed the included minutes?
Additional agent minutes are charged at the overage rate shown on your plan. Compare that rate with a plan that includes more minutes if your usage changes.
How are transferred or patched calls billed?
Call patching is an optional feature and is billed at $0.15 per minute.
Can I change plans? Are long-term contracts required?
You can change plans as your business needs change. Our plans are offered without long-term contracts. Review your account terms with our team, including any notice requirements.
Are text messaging and call recording included?
Text messaging and call recording are optional services. Text charges are listed in the subscription form for each plan; confirm the features and charges you need in your quote.
Are integrations included?
Basic API integrations are included with every plan. More involved connections require a review of your software, available access, and workflow. We will confirm the scope and any additional charges before work begins.
Is secure messaging included?
Medical plans include HIPAA-compliant messaging. There are no per-user license fees. Standard texting rates apply.
Can I keep my existing business number?
Yes, with a supported forwarding arrangement. Your phone provider controls the forwarding options. Our team can help you review how calls should reach NAS.