Join our team

Build a Career Where Every Conversation Matters.

At Newtown Answering Service, our team is the foundation of everything we do.

We welcome dependable, detail-oriented people who enjoy helping others and take pride in customer service. Join a company that has been connecting businesses and their customers since 1968.

Apply Now View Open Positions
A bright contemporary office interior
Illustrative photography
Bring care to every conversation

Good listeners make a difference.

Answering a call means helping a person feel heard while collecting clear, useful information. The work calls for patience, accuracy, and a professional phone manner.

What the work calls for

Agents handle calls for different businesses, each with its own instructions. Comfort using a computer, careful message-taking, and respect for caller confidentiality matter in every conversation.

Tell us about your experience, availability, and preferred role. Our team will discuss any suitable opportunity directly with you.

Headset representative assisting a caller
Bring your listening skills to every call.Illustrative photography
Smiling headset agent with a colleague
Communication and attention to detail make a difference.Illustrative photography

Skills to bring to the team.

  • Listen carefully and communicate clearly with a variety of callers.
  • Follow account-specific procedures and record accurate details.
  • Stay organized when handling different types of calls.
  • Share your evening, weekend, or overnight availability if applicable.

Current opportunities

Contact our team for current openings, work location, schedules, training, compensation, and benefits. Submitting an application does not confirm that a position is available.

applications@newtownanswering.com

Apply Now

Use the form to introduce yourself. Include your relevant experience, computer skills, position of interest, and availability. Please do not include Social Security numbers or sensitive identity documents.

Our team reviews applications and follows up when there is a suitable opportunity.

We use these details to respond to your application. Please do not include patient information, Social Security numbers, or other sensitive information.

A few helpful answers

Application questions.

Where does my application go?

Applications are sent to applications@newtownanswering.com for our team to review.

How will I learn about a suitable opening?

Our team will contact you directly if your experience and availability match an opportunity. Job details are discussed during that process.